FAQs

Frequently Asked Questions


Safety is always a priority at CannaPacked. We take the next level of care by offering child-resistant and pet-proof packaging designs. We make sure your product follows your state's compliance laws with our compliant packaging designs.
We take pride in providing eco-friendly packaging solutions that will not harm our beloved planet. Our eco-friendly packaging design and printing do not release harmful chemicals into the atmosphere or produce toxic residues. We are constantly working to create a greener future along with our clients through the design and printing of eco-friendly packaging for products.
Our custom packaging graphics and concepts are designed to last! Unique packaging for brands is designed to protect valuable materials inside. We understand the importance of preserving your product, as cannabis tends to begin degrading as soon as it's harvested. Packaging cannabis design and printing do not interfere with packaging closure that locks in freshness.
We can assist with all your graphic design needs including logo design and print. Just call us to discuss your project.
We consult with you to determine your Cannabis packaging, logo, and graphic design needs. Our team will get an understanding of your products to help you identify the specific Branded packaging dimensions, color pallet, ideas for the logo, and artwork.   Please let us know any specific things you would like to emphasize on the branded packaging.
Shipping takes roughly 7-10 business days unless specified otherwise.
Once you have approved your proof, we turn it over to our production department to finalize your Custom branded packaging design products. We’ll assign a tracking number once production is complete and email you to let you know your branded packaging design is on the way.
Once we have a draft of all the Cannabis brand items you specified, we’ll send images of what your custom cannabis packaging products will look like, and ask for your feedback. Our customer service representatives will be with you every step of the way to guide your custom branded boxes project from end to end to ensure you are completely satisfied with the design.
Our customized designs and packaging are sold at special pricing and cannot be returned or exchanged unless the products are defective or misprinted.
We accept major Visa, MasterCard, Discover credit cards, and PayPal. For credit card payments, please make sure the card holder’s name, billing address, and zip code match exactly as listed on your credit card billing address on file with your banking institution. All orders over $1,000.00 will be audited and proof of identification requested upon evaluation of the transaction to prevent fraud. Additionally, we may also request a picture of the driver’s license, a picture of both sides of the credit card, and the completion of a credit card authorization form.